Zolvexa.official
Pricing Billing Contact Request access
Provider identification

Imprint & legal information

Information pursuant to Section 5 of the German Telemediengesetz (DDG) and Sections 5 and 6 of the Czech E-Commerce Act (Act No. 89/2012 Coll.)

1. Service provider

Company

RUNESTONE HANDLUNG s.r.o.
Trading as: Zolvexa (formerly CloudDroid)

Company identification number

IČO: 23389702

Register entry

File number: C 99911
Maintained by: Krajský soud v Ostravě (Regional Court in Ostrava), Czech Republic
Date of registration: 12 June 2025

Registered office

Soukenická 877/9
Moravská Ostrava
702 00 Ostrava
Czech Republic

Represented by

Statutory representatives as registered in the commercial register maintained by the Krajský soud v Ostravě.

Contact

E-mail: support@zolvexaofficial.com
Web: www.zolvexaofficial.com

2. Supervisory and consumer protection authorities

Data protection authority

Úřad pro ochranu osobních údajů
Přikopská 834/22, 110 00 Praha 1
uoou@uoou.gov.cz

Trade licensing

Competent authority for trade licensing: City of Ostrava, licence granted and registered under IČO 23389702.

Consumer protection

Česká obchodní, průmyslová a zemědělská komora, Radlická 201/17, 110 00 Praha 1 — ADR body and out-of-court dispute resolution information available on request.

3. Dispute resolution

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Governing law and jurisdiction: Czech law, exclusive jurisdiction of the courts of the Czech Republic, after an amicable settlement attempt within 30 days. Mandatory consumer protection provisions remain unaffected. See clause 15 of the Terms of Service.

4. Content responsibility and liability

The provider is responsible for the editorial content of its own pages in accordance with general law. Obligations to remove or block the use of information under general law remain unaffected. Liability for illegal activities or infringement by third parties is only possible from the point at which a specific infringement becomes known. Links to external websites are provided for information purposes only; the provider has no influence on their content and accepts no responsibility for it.

5. Legal documents

Terms of Service

Scope of service, accounts, plans and fees, payment, invoicing, VAT, term and termination, suspension, refunds, availability, IP, liability and governing law.

Privacy Policy

GDPR controller details, categories of data, legal bases, website and cookies, sub-processors, international transfers, retention, security and data subject rights.

Billing, invoices & refunds

Plan prices, what the fee covers, payment methods, VAT and invoicing rules, renewal, cancellation, refund conditions, chargebacks and failed payments.

Acceptable Use Policy

Permitted business use of virtual Android node instances, prohibited activities, resource restrictions, enforcement and abuse reporting.

About the company

What the platform does, who it serves, how delivery works, regional data residency and the compliance posture of the operator.

Contact & support

Support channels, request contents, response times per plan, legal correspondence and the registered office.

6. Brand notice

Zolvexa is the trade name of the Zolvexa platform. Zolvexa was formerly known as CloudDroid; the platform and its customer contracts continue without interruption under the same operator. Android is a trademark of Google LLC. This website is not affiliated with, sponsored by or endorsed by Google LLC. All other product names, logos and brands mentioned are the property of their respective owners and are used for identification purposes only.

Operator

RUNESTONE HANDLUNG s.r.o.

IČO: 23389702

Spisová značka: C 99911
vedená u Krajského soudu v Ostravě

Den zápisu: 12. června 2025

Registered office

Soukenická 877/9
Moravská Ostrava
702 00 Ostrava
Česká republika

Legal documents

Terms of Service · Privacy Policy

Billing & refunds · Acceptable Use

support@zolvexaofficial.com

© 2026 Zolvexa — formerly CloudDroid. Operated by RUNESTONE HANDLUNG s.r.o. All rights reserved. IČO 23389702 · C 99911 · Krajský soud v Ostravě